The Good VA
Your Administration Sidekick
I specialise in providing support to Facilities Management and Trade Industries, helping to alleviate administrative burdens, and allowing you to focus on what truly matters – growing your business. Because your business, is my priority.
Whether you’re an entrepreneur, a small business owner, or a busy executive, I’m here to provide dependable support and help you reclaim precious time.
I am also registered with the ICO and covered with Professional Indemnity Insurance.
So, if you’re looking for ad-hoc support or a set number of hours each week or month, my flexible approach allows adaptable support with maximum efficiency.
What can I do for you?
Administrative Support
- Email management
- Calendar scheduling
- Data entry
- Document preparation (reports, presentations, spreadsheets)
- Travel arrangements
Communication Management
- Responding to emails and inquiries
- Managing social media accounts
- Drafting and scheduling social media posts
- Engaging with followers and customers
Customer Support
- Answering customer inquiries via email, chat, or phone
- Handling customer complaints and escalations
- Managing customer databases and CRM systems
Bookkeeping and Accounts
- Invoicing clients
- Tracking expenses and receipts
- Basic accounts entry
HR Administration
- Employee onboarding / offboarding
- Maintaining employee records
- Change of terms
- Annual leave tracking
Personal Assistance
- Managing personal schedules and appointments
- Handling personal correspondence
- Organising events or travel plans
- Researching personal interests or hobbies